Using the DNS Service

In order to start using the DNS Service, you need to:

  1. Activate the Dns service

  2. Change the Name Servers of your domain name to our Name Servers

  3. Create various records for your domain name

Activate the DNS Service

To activate the DNS service

  1. Proceed to the DNS Service interface. 1

  2. Click the Manage DNS link.

    Note

    The DNS Service will be activated when you click the Manage DNS link for the first time.

Note

For Resellers: The DNS Service can be activated only if the Order belongs to a Customer immediately under you.

Change the Name Servers of your domain name to our Name Servers

For the DNS Service to work, it is essential that all queries for your domain name should reach our Name Servers, which would respond to the query with the records that you have specified. Thus, it is vital that you change the Name Servers for your domain name to our Name Servers.

To change the Name Servers of your domain name to our Name Servers

  1. Proceed to the DNS Service interface. 2

  2. Click the Name Server Details link.

  3. Here, you would find the list of Name Servers you need to set for your domain name.

    Note
    • If the domain name is registered through Helper4Web.com and the Name Servers are not the same as those required to use the DNS Service, the system will display a Your DNS Management service is not configured correctly. message. You need to click the Configure Now link next to it and then the Fix name Servers Automatically button to automatically update the Name Servers.

    • If the domain name is not registered with Helper4Web.com, you need to point your domain name to these Name Servers through the domain name management console provided by your domain name registration service provider.

Create various Resource Records for your domain name

Information to create various Resource Records for your domain name